This webinar explains the roles and relationships between various business processes by walking through a sequence of steps to design and build an integrated operations model.
A case study will be used to present a comprehensive holistic management view that aligns people, processes, technology, and competency to help an organization compete in the marketplace.
Meet Our Presenter ~ Jack Hilty
Jack has 25 years of enterprise-wide experience in providing overall leadership in the design and development of Business Models, specializing in: business process management, change management, project management, data architecture and enterprise architecture. Jack is Managing Principal at SentientPoint, Inc., has taught at Northwestern University School of Continuing Studies, and at the University of Chicago Graham School. Jack is an International fellow of the Association of Business Process Management Professionals (ABPMP®) and is Past President of the Business Architects Association (BAA®). |