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BEGIN:VEVENT
DTSTART:20260915T150000Z
DTEND:20260915T163000Z
X-MICROSOFT-CDO-ALLDAYEVENT:FALSE
SUMMARY:The AI-First Escalation Model – Human by Appointment
DESCRIPTION:Learn How To:\n\nRedesign the handoff so machines run the front line and humans run the moments that matter\n\n  Avoid the mistake of keeping humans on standby and chat windows staffed during business hours. "Just in case the AI can't handle it."\n\n  Realize what actually happens when you keep humans in front of every conversation\, because "just in case" is the most expensive insurance policy in modern business.\n\n  Understand the cost of staffing a chat window during business hours\, because 60% of your customers message at night.
X-ALT-DESC;FMTTYPE=text/html:<p style="margin: 0px\; padding: 0px\; color: rgb(40\, 40\, 41)\; font-family: Lato\, sans-serif\; font-size: 16px\;"><span data-olk-copy-source="MessageBody" style="border: 0px\; font-style: inherit\; font-variant: inherit\; font-weight: bold\; font-stretch: inherit\; font-size: 15px\; line-height: inherit\; font-family: inherit\; font-optical-sizing: inherit\; font-size-adjust: inherit\; font-kerning: inherit\; font-feature-settings: inherit\; font-variation-settings: inherit\; font-language-override: inherit\; margin: 0px\; padding: 0px\; vertical-align: baseline\; color: rgb(0\, 0\, 0) !important\;">Learn How To:</span></p>\n\n<p style="margin: 0px\; padding: 0px\; color: rgb(40\, 40\, 41)\; font-family: Lato\, sans-serif\; font-size: 16px\;"><span style="border: 0px\; font-style: inherit\; font-variant: inherit\; font-weight: inherit\; font-stretch: inherit\; font-size: 14px\; line-height: inherit\; font-family: inherit\; font-optical-sizing: inherit\; font-size-adjust: inherit\; font-kerning: inherit\; font-feature-settings: inherit\; font-variation-settings: inherit\; font-language-override: inherit\; margin: 0px\; padding: 0px\; vertical-align: baseline\; color: rgb(0\, 0\, 0) !important\;">Redesign the handoff so machines run the front line and humans run the moments that matter</span></p>\n\n<p style="margin: 0px\; padding: 0px\; color: rgb(40\, 40\, 41)\; font-family: Lato\, sans-serif\; font-size: 16px\;"><span style="border: 0px\; font-style: inherit\; font-variant: inherit\; font-weight: inherit\; font-stretch: inherit\; font-size: 14px\; line-height: inherit\; font-family: inherit\; font-optical-sizing: inherit\; font-size-adjust: inherit\; font-kerning: inherit\; font-feature-settings: inherit\; font-variation-settings: inherit\; font-language-override: inherit\; margin: 0px\; padding: 0px\; vertical-align: baseline\; color: rgb(0\, 0\, 0) !important\;">&middot\; Avoid the mistake of keeping humans on standby and chat windows staffed during business hours. &quot\;Just in case the AI can&#39\;t handle it.&quot\;</span></p>\n\n<p style="margin: 0px\; padding: 0px\; color: rgb(40\, 40\, 41)\; font-family: Lato\, sans-serif\; font-size: 16px\;"><span style="border: 0px\; font-style: inherit\; font-variant: inherit\; font-weight: inherit\; font-stretch: inherit\; font-size: 14px\; line-height: inherit\; font-family: inherit\; font-optical-sizing: inherit\; font-size-adjust: inherit\; font-kerning: inherit\; font-feature-settings: inherit\; font-variation-settings: inherit\; font-language-override: inherit\; margin: 0px\; padding: 0px\; vertical-align: baseline\; color: rgb(0\, 0\, 0) !important\;">&middot\; Realize what actually happens when you keep humans in front of every conversation\, because &quot\;just in case&quot\; is the most expensive insurance policy in modern business.</span></p>\n\n<p style="margin: 0px\; padding: 0px\; color: rgb(40\, 40\, 41)\; font-family: Lato\, sans-serif\; font-size: 16px\;"><span style="border: 0px\; font-style: inherit\; font-variant: inherit\; font-weight: inherit\; font-stretch: inherit\; font-size: 14px\; line-height: inherit\; font-family: inherit\; font-optical-sizing: inherit\; font-size-adjust: inherit\; font-kerning: inherit\; font-feature-settings: inherit\; font-variation-settings: inherit\; font-language-override: inherit\; margin: 0px\; padding: 0px\; vertical-align: baseline\; color: rgb(0\, 0\, 0) !important\;">&middot\; Understand the cost of staffing a chat window during business hours\, because 60% of your customers message at night.</span></p>\n
LOCATION:Zoom
UID:e.1126.36046
SEQUENCE:3
DTSTAMP:20260914T203924Z
URL:http://lflbchamber.preview.gochambermaster.com/events/details/the-ai-first-escalation-model-human-by-appointment-36046
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